Last updated: 22 March 2025
1. Introduction
Thogreontyozor ("we", "us", "our") operates the website https://thogreontyozor.world (the "Website"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Danish Data Protection Act (Databeskyttelsesloven), and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
Thogreontyozor
Vesterbrogade 6C
1620 København
Denmark
Email: contact@thogreontyozor.world
Phone: +45 33 14 82 66
3. Data We Collect
We may collect and process the following categories of personal data:
- Identity data: Full name
- Contact data: Email address, telephone number, postal address
- Transaction data: Order details, payment information, purchase history
- Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, device information
- Usage data: Information about how you use our Website, including pages visited and navigation paths
- Communication data: Messages you send to us via contact forms or email
- Marketing and communications data: Your preferences for receiving marketing communications
4. Legal Basis for Processing
We process your personal data only when we have a lawful basis:
- Contract performance: Processing necessary to fulfil orders and provide requested services
- Legitimate interests: Operating our business, improving our services, fraud prevention, ensuring website security
- Legal obligation: Compliance with applicable laws including tax, accounting, and consumer protection regulations
- Consent: Where you have given explicit consent for specific processing activities (e.g., marketing, non-essential cookies)
5. Purposes of Processing
We use your personal data for the following purposes:
- Processing and fulfilling orders for Bioventra Vital and other products
- Communicating with you about your orders and enquiries
- Providing customer support and responding to your requests
- Managing your account and preferences
- Sending order confirmations, shipping notifications, and related transactional communications
- Improving our Website, products, and services
- Preventing fraud and ensuring the security of our systems
- Complying with legal obligations under Danish and EU law
- Where consented, sending marketing communications about our products
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Order and transaction data: 5 years from the end of the financial year, as required by Danish Bookkeeping Act (Bogføringsloven)
- Customer service communications: 3 years from the last interaction
- Marketing consent records: Until you withdraw consent or 3 years from last contact
- Technical logs: 12 months for security and troubleshooting
- Cookie data: As specified in our Cookie Policy
After the retention period, we securely delete or anonymise your data.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access (Article 15): Request a copy of the personal data we hold about you
- Right to rectification (Article 16): Request correction of inaccurate or incomplete data
- Right to erasure (Article 17): Request deletion of your data in certain circumstances
- Right to restriction (Article 18): Request limitation of processing in certain circumstances
- Right to data portability (Article 20): Receive your data in a structured, machine-readable format
- Right to object (Article 21): Object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
- Right to lodge a complaint: Complain to the Danish Data Protection Agency (Datatilsynet)
To exercise these rights, contact us at contact@thogreontyozor.world. We will respond within one month. You may also complain to Datatilsynet at www.datatilsynet.dk or Borgergade 28, 5, 1300 København K, Denmark.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
- HTTPS encryption for all data transmitted between your browser and our servers
- Secure storage of personal data with access controls
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Staff training on data protection practices
Despite our efforts, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
9. Data Sharing and Transfers
We may share your data with:
- Service providers: Payment processors, shipping carriers, IT service providers who process data on our behalf under data processing agreements
- Legal authorities: When required by law or to protect our rights
We do not sell your personal data. When we transfer data outside the EEA, we ensure adequate safeguards such as Standard Contractual Clauses approved by the European Commission.
10. Cookies
Our Website uses cookies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
11. Children
Our Website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact
For questions about this Privacy Policy or our data practices, contact us:
Thogreontyozor
Vesterbrogade 6C, 1620 København, Denmark
Email: contact@thogreontyozor.world
Phone: +45 33 14 82 66